Losing your Emirates ID can be a stressful experience, but knowing what to do if you lost your Emirates Id can significantly ease the process. From promptly reporting the loss of Emirates ID Card and updating contact details to applying for a replacement, each action is crucial to safeguarding your document. This guide provides practical steps to handle Emirates ID Card lost such situations effectively, including preventive measures to avoid future mishaps. With these straightforward tips and procedures, you can efficiently address Emirates ID card-related issues and stay prepared for unexpected challenges.
Importance Of Emirates ID and Ways to Prevent Loss
The Emirates ID Card is important for all UAE residents and citizens. It serves as proof of identity and is required for many daily activities, like opening a bank account, accessing healthcare, and completing government services. The card stores important personal information, including fingerprints, in its electronic chip, making it secure and reliable. It is also used for travel within the UAE’s smart gates at airports. Without the Emirates ID card, residents may face challenges managing official tasks and services. Therefore, keeping it safe and up-to-date is essential for smooth and hassle-free living in the UAE.
Common Situations Leading To Loss of Emirates ID Card
Loss of Emirates ID card can happen in many everyday situations. It is important to understand these scenarios to avoid such incidents and act quickly if it happens. Here are some common situations where people may lose their Emirates ID:
- Misplacement at Home or Work: Sometimes, the loss of an Emirates ID card can happen in a drawer, bag, or other documents.
- Lost During Travel: IDs are often lost at airports, public transport, or while moving between places.
- Wallet or Bag Theft: A common reason for ID loss is losing a wallet or bag containing the Emirates ID.
- Damaged in Accidents: The card can get damaged in incidents like being washed with clothes or physically broken.
- Forgotten in Public Places: Leaving the ID behind in restaurants, shops, or offices is another frequent scenario.
Instant Steps to Consider After Loss of Emirates ID Card
Taking quick action is important when it comes to the loss of an Emirates ID Card to prevent misuse and replace it smoothly. Here are the immediate steps you should take after losing your Emirates ID:
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- Report the Loss Immediately: Visit the nearest ICP Customer Happiness Centre to report the lost or stolen card.
- Request a Confirmation: You can request an official confirmation of the ID deactivation or a copy of your ID number.
- Apply for Replacement: Submit a request for a replacement ID online through the UAEICP app, official website, or at the Customer Happiness Centre.
- Pay the Fees: Complete the payment for the replacement process, including any additional service charges if opting for express delivery.
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Reaching Out to Concerned Authority
The first step is immediately reporting the loss of Emirates ID Card to the relevant authority. Visit the nearest ICP Customer Happiness Centre to file the report officially. This is crucial to deactivate the lost or stolen card, preventing misuse or unauthorised activity. Ensure you carry valid identification documents such as your original passport with a residency permit for expatriates, a family book for UAE nationals, or residency proof for GCC nationals.
If the ID belongs to a child under 15, parents must provide the child’s birth certificate and a recent passport-sized photo. At the centre, request an ID confirmation letter or a copy of your Emirates ID number for your records. This confirmation is helpful when applying for a replacement and ensures the lost ID is properly deactivated. Prompt reporting protects your identity and speeds up the replacement process.
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Inform Your Sponsor or Employer
After losing your Emirates ID, immediately informing your sponsor or employer is important. For expatriates, the employer or sponsor is key in handling legal and administrative matters in the UAE. They can guide you on the next steps and assist in reporting the loss to the authorities, especially if the ID is linked to your employment or residency.
Employers may also require a copy of the lost ID confirmation or your ID number to update their records. Notifying them ensures transparency and prevents delays in processing the replacement. Sponsors can also provide support if additional documents or approvals are needed for the replacement process.
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Contact Your Bank for Emirates ID Card Loss
If you lose your Emirates ID, it is important to inform your bank immediately. The Emirates ID is often linked to your bank account for verification and transactions. By notifying the bank, you can help protect your account from any unauthorised access or misuse. Most banks will temporarily update their records and may request other identification documents, like your passport, for continued access to your account.
Informing the bank also prevents service disruptions, such as online banking or ATM usage. Once you receive your replacement Emirates ID, you will need to update your details with the bank to avoid any future issues.
Process to Replace a Lost, Stolen, or Damaged Emirates ID Card
Replacing a lost, stolen, or damaged Emirates ID card is a straightforward process in the UAE. Acting quickly ensures you can get a new card without delays. First, you must report the incident and gather the required documents mentioned above. Now, follow these steps to replace your Emirates ID:
- Apply for a Replacement: Apply online via the UAEICP app or the official ICP website.
Alternatively, visit a typing centre or Customer Happiness Centre for assistance.
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Pay the Fees:
- AED 300 for card replacement.
- AED 70 (typing centre fee) or AED 40 (online form fee.
- Track Your Application: Use the ICP website or UAEICP app to monitor the status of your new card.
- Collect Your New ID: Once ready, collect your card from Emirates Post or opt for home delivery by paying a small extra fee.
What If I Lost My Emirates ID and Need It Urgently?
If you need your Emirates ID urgently, you can get it within 24 hours through the Fawri service offered by the ICP. This express service allows you to quickly replace a lost, stolen, or damaged Emirates ID by paying an additional fee. Here’s how you can get your ID within 24 hours:
Visit an ICP Customer Happiness Centre: Go to one of the main ICP centres offering the Fawri service.
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Submit the Required Documents:
- UAE Nationals: Valid passport and family book.
- Expatriates: Valid passport with a stamped residency permit.
- GCC Nationals: Proof of residency in the UAE.
- For children under 15: Birth certificate and a passport-sized photo.
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Pay the Fees:
- AED 300 for card replacement.
- AED 150 extra for the Fawri express service.
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Receive Your Card:
- You will receive an SMS confirmation with the status.
- Collect your new Emirates ID from Emirates Post or opt for home delivery.
Fawri Service Availability
The Fawri service is available at selected ICP Customer Happiness Centres across the UAE. These centres include key locations such as Al Rashidiya, Al Barsha, and Karama in Dubai, as well as Al Jazeera and Khalifa City in Abu Dhabi. It is also offered at centres in the Western Region in Sharjah, Ajman, Fujairah, Ras Al Khaimah, Al Ain, Umm Al Quwain, and Madinat Zayed. This service allows residents to quickly get a replacement Emirates ID within 24 hours, making it ideal for urgent needs.
Preventing Loss of Emirates ID Card
Losing your Emirates ID can cause inconvenience, but taking simple precautions can help you keep it safe. By forming good habits and staying organised, you can reduce the chances of misplacing it. Here are some effective tips to prevent ID loss:
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- Check Your Belongings Regularly: Before leaving home, work, or public places, ensure you have your ID.
- Avoid Carrying It Unnecessarily: Leave it safely at home if you don’t need it for a task.
- Keep a Digital Copy: Store a scanned or digital copy of your ID on your phone or cloud for reference.
- Track Your Essentials: Use a Bluetooth tracker for your wallet or bag to locate it quickly if misplaced.
- Secure Your Bag in Public: Be mindful of your belongings, especially in crowded areas like malls or public transport.
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Opt for Secure Wallet or Pouch
Using a secure wallet or pouch is one of the best ways to keep your Emirates ID safe. Choose a wallet or cardholder with a dedicated slot for your ID, ensuring it stays in one place and doesn’t get mixed up with other items. A pouch with a zip or clasp can add extra protection, preventing the card from slipping out accidentally. Keep the wallet or pouch in a secure pocket or bag to reduce the risk of loss when moving. Using a secure wallet, you can easily access your ID when needed while keeping it safe.
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Carry Only Essential Documents
Avoid carrying unnecessary documents to reduce the risk of losing important items like your Emirates ID. Only take the documents you need for specific tasks, such as identification or official work. Keeping fewer items in your wallet or bag helps you stay organised and avoid accidental loss.
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Keep Your Contact Information Up-to-date
Regularly updating your contact information ensures you receive important notifications about your Emirates ID. Keep your phone number and email up to date with the ICP. This helps you track applications, receive updates, and avoid delays in case of replacements or renewals.
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Explore Digital ID Solutions
Digital ID solutions are a smart way to keep your Emirates ID safe and accessible. Digital versions of your ID can be stored securely on official apps like the UAEICP app. These apps allow you to access your Emirates ID anytime on your phone, reducing the need to carry the physical card everywhere. Having a digital copy is helpful for quick verification or emergencies when you misplace the card. It also ensures your information stays protected, as these apps are secure and government-approved. By using digital ID solutions, you can save time and avoid the stress of losing your card.
Wrapping Up
Losing your Emirates ID can be challenging, but prompt action ensures a smooth replacement process. Report the loss immediately at an ICP Customer Happiness Centre to deactivate the card and prevent misuse. Apply for a replacement online, via the UAEICP app, or in person, providing the required documents like a passport and residency proof. Pay the fees, including additional charges for express services like Fawri, to receive the card within 24 hours. Keep your ID safe using a secure wallet, store a digital copy, and avoid unnecessary carrying. Regularly update your contact information to receive timely notifications about your ID. Consider digital ID solutions through government-approved apps for quick access and added security.
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Frequently Asked Questions (FAQ’s)
What if I lose my Emirates ID while travelling outside the UAE?
If you lose your Emirates ID outside the UAE, contact the nearest UAE Embassy or Consulate immediately. You must report the loss and provide identification, such as your passport. Upon returning to the UAE, visit an ICP Customer Happiness Centre to report the loss, deactivate the card, and apply for a replacement. It’s also helpful to carry a digital copy of your ID for emergencies.
Can I still use my old Emirates ID number after getting a replacement?
You can still use your old Emirates ID number after getting a replacement. The new card will have the same ID number as the lost or damaged one. Only the physical card is replaced, while your personal information and ID number remain unchanged.
What happens if I lose my Emirates ID multiple times?
If you lose your Emirates ID multiple times, you must follow the same process to replace it each time. However, you must still pay the replacement fees for every application. Repeated losses may cause inconvenience, so keeping your ID safe is important.
Is there a specific age limit for applying for an Emirates ID replacement?
No, applying for an Emirates ID replacement has no specific age limit. For children under the age of 15, parents or guardians must apply on their behalf and provide documents such as the child’s birth certificate and a passport-sized photo with a white background. Adults can use it for their replacement following the standard process.
What documents are required for a replacement Emirates ID?
To replace an Emirates ID, UAE nationals need their original passport and family book. Expatriates must provide their passport with a valid residency permit, while GCC nationals require proof of residency. For children under 15, a birth certificate and passport-sized photo are needed.