Changing or Updating Your Mobile Number in Your Emirates ID

An Emirates ID is a mandatory document for all citizens and residents of the United Arab Emirates. If you are wondering how to change mobile number in Emirates ID, it’s essential to keep your information up-to-date for smooth access to UAE government services. Many first-time applicants register their company HR or PRO’s number while applying for the ID, which can create confusion when changing jobs. To avoid this, it’s best to update mobile number in Emirates ID to ensure you receive all critical notifications directly.

What is an Emirates ID?

The Emirates ID is a government-issued identification card in the UAE. It serves as an official proof of identity for residents. The card features personal details such as name, photograph, nationality, and a unique identification number. It is also used to access various government services. Moreover, it is important for UAE residency visa, healthcare, and more.

What are the Features of an Emirates ID Card?

The Emirates ID is an important card with several useful features. Here’s what it offers:

• Personal Information: It displays your name, photo, nationality, and birthdate for easy identification.
  
• Biometric Data: The card stores fingerprints and facial recognition for better security.
  
• Smart Chip: A chip inside the card holds important information and helps with services.
  
• Electronic Access: It also gives you access to many UAE government services.
  
• Medical Information: All your health insurance and medical details are available on the card.

Why is it Important to Update Mobile Number in Emirates ID?

Linking your mobile number to your Emirates ID ensures:

• Access to Government Services: OTPs sent to your registered number are required for UAE government services.
• Timely Notifications: Additionally, receive updates on visa renewals, fines, and other important alerts.
• Avoid Confusion: Using your number prevents issues when changing jobs or relying on third parties.

Keeping your contact details up-to-date ensures a smooth, hassle-free experience when accessing essential services. Moreover, if you have registered someone else’s contact, learning how to change your mobile number in Emirates ID is crucial for better accuracy and convenience.

How to Change Mobile Number in Emirates ID Using ICP Smart Services?

Follow these steps to change mobile number in Emirates ID via the ICP Smart Services website:

• Visit the ICA Smart Services website

  • Log on to this website: https://icp.gov.ae/en/.
  • Click on More Services> Other Services> Personal Information> Update Personal Information> Update and “Start Service”. 
  • Select “Change Mobile Number in Emirates ID” and complete the required details.
  • The application form will ask for basic information such as name, nationality, and identification number.
  • Select the File Type Visa and enter the file number of your Visa. 
  • Dubai residents must choose a 3-section number for their file identification, while residents of other emirates can use a 4-section number. 
  • After you complete the form, you can edit your mobile number and email address. 
  • Pay the applicable fee.
  • You will then receive an OTP to verify your mobile number. 

• Verification and Review of your application

A window with all your information will open for you to verify all the information that you have put in. You can review your application before you proceed with making the payment.

• Payment

• • When you submit the form, the website will ask you to make the necessary payment.
  • The fee to change mobile number in Emirates ID is AED 53.
  • After completing this process, you will receive an email containing an invoice for the payment.
  • After that, Your request to update mobile number in Emirates ID will be processed within 2 to 7 days.
  • To ascertain the status of your Emirates ID update, you may inquire accordingly.
  • In the event of application rejection, a refund will be issued.

How to Change Emirates ID Mobile Number Using the ICA App?

You can also opt for Emirates ID mobile number change via the ICA App. Download the ICA App and follow the instructions.

• Create an account on the ICA App and log in.
• Navigate to the “Public Info” service tab and select the “Update Personal Info” option.
• Provide the necessary personal information as requested.
• Under “File Type,” opt for the Residency category.
• Choose “Emirates ID” as the ID Type.
• Enter your passport number, identity number, and email address, then proceed by clicking the “Next” button.
• You can now proceed to update your ICA mobile number.
• An OTP will be sent to the newly updated mobile number for verification.
• Once you confirm the OTP, you will be directed to the payment page. Complete the payment and wait for a confirmation message on your mobile phone.
• The confirmation will also have your requested reference number to help track the application.

How to Change Mobile Number in Emirates ID at the ICA Customer Happiness Centre?

If you are wondering how to change mobile number in Emirates ID offline, then visit the ICA Customer Happiness Centre. Follow the steps below –

• Request to update mobile number in Emirates ID.
• Submit a photocopy of your passport, UAE residence visa (for visas issued before 2024), and your current Emirates ID.
• Share your Emirates ID details and current and new mobile numbers.
• Then, pay the service fee and your request will be processed.

Consequences of Not Updating Your Mobile Number in the UAE ID

Failing to update mobile number in your Emirates ID can lead to several issues:

• Access to Government Services: You may miss important notifications or updates related to government services; for example, visa renewals and residency status.
  
• Banking Notifications: Many banks use your registered mobile number for OTPs and important account updates. Thus, not updating your number can result in missed transactions or alerts.
  
• Legal Requirements: In the UAE, updating your details is a legal requirement. Failure to do so could result in fines or penalties.
  
• Delayed Services: If your mobile number is outdated, then updates regarding your ID, permits, or other services may be delayed, causing unnecessary wait times.
  
• Communication Breakdown: Important communication from the government or service providers may not reach you. Therefore, it will lead to confusion or missed deadlines.
  
• Identity Verification Issues: When verifying your identity for various services, an outdated mobile number can cause problems, leading to delays or rejection of requests.

Conclusion

Updating your information is essential for a hassle-free experience with government services in the UAE. If you’re unsure how to change mobile number in Emirates ID, you can follow simple online or offline steps to complete the process. Whether you’re looking for Emirates ID mobile number change or need help with updates, ensure your current contact details are linked for smooth communication. By understanding how to change Emirates ID mobile number and acting promptly, you can avoid delays or missed notifications. Moreover, this will keep your Emirates ID fully functional.

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