DEWA Electricity Network Modification – Complete Application And Registration Process

The Dubai Electricity and Water Authority (DEWA) provides electricity and water services to Dubai’s residents. Among its various services, DEWA Electricity allows registered contractors and consultants to request modifications to the electricity network, such as relocating meters, substations, or cables. This blog outlines the steps and requirements for requesting such modifications, specifically focusing on requesting an electricity network modification at DEWA. 

What is an Electricity Network Modification?

An electricity network modification refers to changes made in Dubai’s electrical network, controlled by the Dubai Electricity and Water Authority (DEWA). This service is for the contracted consultant and contractors requiring a change in the existing power network to fit a new construction, renovation, or enhancement project. They range from moving meters or substations to repositioning cables. These changes help maintain the electric supply’s efficiency and reliability while satisfying essential standards. It involves submitting and providing comprehensive work plans and documents, receiving technical scrutiny, and maybe site visits before getting approval and deployment by DEWA or its affiliated companies. This helps ensure that all the changes on the network comply with DEWA’s strict standards and also considers the general structural integrity of the electrical network.

Under What Circumstances Might It Be Necessary to Modify a Network?

DEWA Service For Electricity Network Modification ensures changeovers adhere to safety standards and regulatory requirements. 

One might need a network modification in the following scenarios–

1. Increasing Electrical Load Capacity

As your property’s demand for electricity grows, such as adding new appliances or expanding facilities, you may need to increase the electrical load capacity. This ensures your infrastructure can handle the additional power requirements without overloading the system, maintaining efficiency and safety.

2. New Property Construction

Upgrading the existing electrical system is essential for any major new construction or building. This includes installing new meters, substations, or cables to provide sufficient power supply and ensure compliance with DEWA’s rules and regulations. 

3. Upgrading Existing Electrical Systems

Updating your electrical systems to help improve efficiency and safety or comply with updated regulations. This may include replacing outdated equipment, enhancing the capacity of the existing setup, improving energy efficiency or getting new technology. These updates help maintain a reliable electricity supply and reduce the risk of electrical failures and mishaps. 

How To Prepare Your Application for DEWA?

When preparing to apply for a modification to the electricity network with DEWA, make sure to have all the necessary documents and information to make the DEWA electricity network modification process more adept.

• Application Submission

  • Submit your application through DEWA’s online portal or visit the DEWA customer service center.
  • Provide personal or business information, including Emirates ID or Trade Licence, and detailed project specifics.
  • Upload all prerequisite documents in the specified format.
  • Submit the affection plan, required if the project is in one of Dubai’s free zone areas, and the site layout plan showing the proposed meter or substation relocation location.

• Payment of Fees

Requesting the service through DEWA’s portal is free, but the modification service is chargeable. Fees vary based on the nature and extent of the modification and can be paid online through DEWA’s e-Pay services.

• Technical Review and Site Inspection

DEWA’s technical team will review your application and documents and may conduct a site inspection to assess the feasibility of the requested modifications. This process assures compliance with DEWA’s standards and regulations.

• Required Documents

Documents required for this procedure include– 

• • Site Plan
  • Non-Objection Certificate
  • Load Schedule 
  • Schematic Diagrams
  • Approvals from Dubai Municipality or other regulatory bodies
  • Affection Plan to ensure that the project is in the Dubai Free Zone
  • Site Layout Plan 

Customer Information (Emirates ID or Trade License)

When submitting your application for electricity network modification with DEWA, it’s essential to provide accurate customer information. Including these documents ensures that DEWA can authenticate the applicant’s identity and the request’s legitimacy, facilitating a smooth application process.

The customer information includes–

• Emirates ID– Individual applicants must provide a valid Emirates ID as proof of identity and residency in the UAE.
• Trade License —A valid trade license is required for business or corporate applications. This document verifies the company’s legitimacy and authorisation to operate within Dubai.

Project Specifics

When preparing your application for DEWA, providing comprehensive project details ensures that DEWA understands the modification’s scope and technical needs, facilitating a smoother review and approval process. 

• Nature of Modification

Clearly describe the type of modification you are requesting. This could involve relocating meters, moving substations, or shifting cables. Specify why this modification is needed and how it will benefit the project.

• Specific Requirements

Outline the technical specifications and requirements for the modification. Include details such as the exact locations of the changes, the load capacity needed, and any specific technical or safety standards that must be met.

Affection Plan (For Projects In Dubai Free Zones)

An affection plan is a vital document required for working on projects located in the free zones of Dubai when applying to modify the electricity network. This plan outlines the project area’s details, geographical features, and any proposed alterations to ensure compliance with the free zone land-use zoning laws. 

Submitting an accurate Affection Plan helps DEWA and relevant authorities assess the feasibility and compliance of the proposed modifications, facilitating a smooth approval process.

This plan must require the following–

1. Site Boundaries– Marked boundaries of the project site.
2. Proposed Modifications– Locations for new or relocated meters, substations, or cables.
3. Compliance– Adherence with free zone authority regulations and DEWA standards.

Submitting Your Application To Dewa

• Applying Online Through the Dewa Portal

To submit your application online–

• • Access DEWA’s official website and log in to the online portal
  • Fill in your personal or business information, including your Emirates ID or Trade License.
  • Submit all required documents, such as site plans, NOCs, load schedules, and schematic diagrams.
  • Complete the application and submit it for review.

• Applying Offline At Dewa Customer Service Centre

To submit your application offline–

• • Visit any DEWA customer service centre.
  • Submit all necessary documents to the service representative.
  • Complete any additional forms required at the centre.
  • Hand over the completed application for processing.

It’s important to provide accurate and thorough information to ensure an efficient application process and to help DEWA process your request efficiently.

1. Customer Information– Emirates ID is for individuals, and a Trade License is for businesses.
2. Project Details– Nature of modification and specific technical requirements.
3. Supporting Documents– Site plan, NOCs, load schedule, schematic diagrams, affection plan (if applicable), and site layout plan.

How Do You Request Dewa Electricity Network Modification?

Applying for an electricity network change in DEWA requires a specific format considering safety, code, and quality. To modify the electricity network, arrange the needed documents, fill out the detailed application, pay the relevant fees, and have the technical review, inspection, final execution, and approval. Through this process, DEWA can ensure that all modifications are of high quality and align with the smart city concept, as well as enhance the reliability of the electricity supply in Dubai.

1. Pre-Application Requirements

Collect and secure all the necessary documents, such as the site plan, No Objection Certificates (NOCs), load schedule, schematic diagrams, and any required approvals from Dubai Municipality or other regulatory bodies.

2. Submission of the Application 

Submit your application through DEWA’s online portal or at a DEWA customer service centre, providing detailed customer information (Emirates ID or Trade License), project details, and supporting documents.

3. Fees and Payment 

DEWA’s portal offers service requests for free, but the modification service may incur some fees. The cost of the modification depends on the type and scale of work performed and can be made through DEWA’s electronic payment services.

4. Site Inspection and Technical Review

DEWA’s technical team reviews the application and documents. They might inspect the site to evaluate whether the requested modifications are feasible and compliant.

5. Implementation And Permission

After review and inspection, DEWA provides an approval letter and a detailed modification plan and schedule.

6. Process Execution

DEWA or an authorised contractor conducts the modification work per the approved plan. This entails the installation of new equipment, testing, commissioning, and final inspection.

7. Completion And Handover

Finally, DEWA issues the completion certificate and new documentation that may include the changes implemented to meet the modified network.

To Sum It

The application for modifying the electricity network with DEWA follows a clear procedure that ensures safety, legal requirements, and effectiveness. You can change your electricity network by procuring the required documents, preparing a comprehensive application, paying for the related fees, subjecting the network to technical requirements assessments and site visits, executing the project, and obtaining final approval. This process, therefore, is carried out by DEWA with the assurance that any change meets the required quality and aligns with Dubai’s smart city objectives, particularly in providing a steady and clean electricity supply.

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