Union Metro Station Dubai: Your Dubai Travel Hub

Travel Smart: Union Metro Station Dubai Explored

Union Metro Station is an integral part of the Dubai metro system. This station connects the Red and Green Lines in the busy Deira district. Whether you are commuting or sightseeing, Union Metro Station makes travel simple and fast. Join us as we explore the best of Union Metro Station and the nearby area. This guide will help make your journey through Dubai easy and enjoyable.ย 

Table of Contents

Union Metro Station: A Detailed Introduction

Located in the Deira district of Old Dubai, Union Metro Station is a key junction to Dubaiโ€™s extensive metro network. This station has served the city since 2009 under the Roads and Transport Authority (RTA). As a major interchange for the Red and Green Lines, it covers an expansive 25,000 square metres and stands out as one of the largest underground metro stations globally. The station’s strategic position makes it a vital hub for commuters, allowing seamless travel across the city. The user-friendly design, with clear, colour-coded signage, ensures efficient navigation between lines without additional fare validation if the journey begins within the same zone.

Union Metro Station, Dubai, plays a crucial role in connecting Deira with the rest of Dubai, facilitating easy access to various destinations. It has four side platforms and double tracks that cater to numerous passengers daily, highlighting its importance in the city’s public transport system. The station’s convenience and accessibility make it an essential part of daily travel for residents and visitors, making it one of Dubai’s most significant transit hubs.

Quick Snapshot

Inauguration Year

Established in 2009

Station Codes

R18 (Red Line), G20 (Green Line)

Metro Services

Serves Red and Green Lines

Amenities Provided

Parking facilities, retail outlets, restrooms

Adjoining Stations

Baniyas Square Station and Al Rigga Station

Architectural Design and Structure of Union Metro Station Dubai

Union Metro Station Dubai

Spread across a sprawling 25,000 square metres, Union Metro Station, Dubai, incorporates a futuristic, clean and contemporary look, reflecting the cityโ€™s commitment to modern infrastructure. It features glass panels that allow natural light, making its interiors bright and welcoming. The building is made of strong materials like concrete and steel, which helps it stay safe and last a long time. The station’s interior is meticulously planned to be spacious and easy to use. The high ceilings and wide corridors make it feel open, while the polished floors and modern finishes add to the station’s clean appearance.

Moreover, the station uses colour-coded signs to help people find their way easily, using red for the Red Line and green for the Green Line. There are plenty of elevators, escalators, and ramps to ensure everyone can move around comfortably, including those with mobility challenges.

Union Metro Station Operational Timings and Schedulesย 

Union Metro Station, Dubai, is operational every day, catering to the busy lifestyle of the city dwellers. Its schedule is planned to meet the needs of the cityโ€™s residents and the leisurely plan of the tourists, ensuring frequent services to major destinations such as Expo 2020, BurJuman, and Etisalat. During peak hours, trains run every 2-3 minutes, making it convenient for commuters.

As the central hub in Dubaiโ€™s extensive metro network, this station provides easy access to various parts of the city. Below is the detailed timetable for trains departing from Union Metro Station on the Green and Red Lines:

Route

Day

First Train

Last Train

Union Metro Station to Etisalat Metro Stationย 

(Green Line)

Monday โ€“ Thursday

5:05

23:47

Friday

5:05

0:46

Saturday

5:05

23:45

Sunday

8:05

23:44

Union Metro Station to Creek Metro Station

ย (Green Line)

Monday โ€“ Thursday

5:00

23:42

Friday

5:00

0:41

Saturday

5:00

23:41

Sunday

8:00

23:41

Union Metro Station to Expo 2020 Metro Station

(Red Line)

Monday โ€“ Thursday

5:02

23:06

Friday

5:02

0:05

Saturday

5:02

23:06

Sunday

8:02

23:06

Union Metro Station to Centrepoint Metro Station

(Red Line)

Monday โ€“ Thursday

5:12

23:50

Friday

5:12

0:51

Saturday

5:12

23:50

Sunday

5:12

23:50

Layout of Union Metro Station and Platform Details

Union Metro Station is the worldโ€™s largest underground station and a crucial interchange for Dubai’s Green and Red metro lines. The station features a side platform layout with two tracks for each line, allowing easy navigation and quick transfers. The Green Line approaches from the west, running beneath Al Maktoum Road and turning north along Omar Bin Al Khattab Road, while the Red Line crosses Dubai Creek, follows beneath Omar Bin Al Khattab Road, and then turns sharply eastward under Al Rigga Road.

The station’s well-organised layout includes a central boarding area for the Red Line, accommodating trains in both directions and ensuring a smooth passenger flow with separate tracks for arriving and departing trains. Clear signage and the station’s unique identifier make navigation straightforward, enhancing the overall travel experience.

The following table provides the details of the platform:

Platform Number

Route

Destination

Platform 1

Red Line (Up)

Towards City Centre Deira, Airport Terminal 1, Airport Terminal 3, Centrepoint

Platform 2

Red Line (Down)

Towards Burj Khalifa/Dubai Mall, Sobha Realty, Expo 2020

Platform 3

Green Line (Up)

Towards Stadium, Etisalat, DAFZA

Platform 4

Green Line (Down)

Towards BurJuman, Creek

Accessibility Provisions of Union Metro Station Dubai

Union Metro Station’s key focus is accessibility, and it offers comprehensive facilities to support passengers with disabilities. These include ramps, elevators, and wide corridors to facilitate comfortable and convenient movement throughout the station. The thoughtful design and accessibility features make Union Metro Station a user-friendly hub in Dubaiโ€™s metro network.

  • Elevators, Escalators and Ramps

Union Metro Station features multiple elevators and escalators for easy movement between levels, accommodating wheelchairs and mobility aids. Ramps alongside staircases provide alternatives for those unable to use stairs or escalators. Wide, obstruction-free corridors ensure smooth passage for all passengers, prioritising accessibility and convenience.

  • Tactile Guidance and Braille Signage

For visually impaired passengers, Union Metro Station features tactile guidance paths that lead from the station entrance to the platforms and other key areas. These paths help guide passengers by providing a textured surface that can be felt underfoot. Additionally, braille signage is installed on walls and near entrances, offering critical information in an accessible format.

  • Accessible Restrooms

The station also provides spacious, accessible restrooms with necessary facilities to accommodate passengers with disabilities. These restrooms are designed to be easily accessible from the platforms and other station areas, ensuring that all passengers can access these essential services conveniently.

  • Priority Seating and Clear Signage

Priority seating is designated within the trains and on the platforms for elderly passengers, pregnant women, and those with disabilities. This seating is marked and easily accessible, providing a comfortable option for those who need it. Clear, large-print signage throughout the station helps all passengers, including those with visual impairments, navigate the space effectively.

  • Customer Assistance

Union Metro Station also offers customer service assistance for those needing extra help. Staff are trained to assist passengers with various needs, ensuring everyone can travel comfortably and confidently. Information desks are available for inquiries, and staff can provide guidance or assistance as required.

Map of Union Metro Stationย 

The following map of Union Metro Station, Dubai, gives a clear picture of the areas it covers.

Map of Union Metro Station Dubai
Credit: dnd.com

Union Metro Station Dubai Services and Facilities

Union Metro Station, Dubai, is designed to cater to the needs of both commuters and travellers. It offers a wide range of services and amenities to enhance passenger comfort and convenience. Union Metro Station has all the essential modern facilities, from air-conditioned platforms to free Wi-Fi.

  • Air-Conditioned Platforms

The station features air-conditioned platforms that provide a comfortable environment for passengers and protect them from Dubaiโ€™s extreme heat.

  • Restrooms Facilities

Clean and accessible restrooms are available throughout the station for passenger convenience.

  • Automated Teller Machines

Union Metro Station offers easy access to banking services through several ATMs located within the station.

  • Convenience Store

Passengers can visit convenience stores for everyday items and snacks, making their transit experience more convenient.

  • Complimentary Wi-Fi

Free Wi-Fi is available throughout the station, allowing passengers to stay connected while they wait for their trains.

  • First-Aid Stations

First-aid stations are strategically located within the station to provide immediate assistance in case of medical emergencies.

  • Security

Union Metro Station prioritises passenger safety through a strong security framework that includes extensive CCTV surveillance and strategically placed help points for immediate assistance. The station’s comprehensive emergency procedures ensure a secure environment, making it a safe transit hub for all travellers.

Other Important Features of Union Metro Station

Union Metro Station in Dubai is not just a transit hub but a well-equipped facility that caters to the diverse needs of its passengers. Beyond its primary function as a metro station, it offers several additional features that enhance convenience and accessibility for travellers. These include seamless connections to other modes of transportation, a reliable lost and found service, and dedicated prayer facilities, ensuring a comfortable and comprehensive travel experience.

  • Connection to Other Modes of Transportation

Union Metro Station provides excellent integration with other forms of transport, making it easy for passengers to connect to buses, taxis, and other local transit services. The station’s strategic location near major roads allows for seamless transfers, facilitating smooth and efficient travel across Dubai. This connectivity is crucial for commuters who rely on multiple forms of transportation to reach their destinations.

  • Lost and Found Services

The station offers a dependable lost and found service for passengers who may have misplaced their belongings. Located conveniently within the station, this service helps reunite lost items with their owners, adding extra support and security for travellers. Passengers can easily report lost items and check for any found belongings, ensuring that their travel experience remains hassle-free.

  • Prayer Facilities

The station has dedicated prayer rooms, providing a quiet and peaceful space for passengers to pray. These facilities are designed to accommodate the needs of travellers who require a place for worship, reflecting the station’s commitment to offering inclusive services catering to all cultural and spiritual needs.

  • Parking Facilities

Paid parking is available within a 6 to 10-minute walk from Union Metro and Bus stations. Located in Zone D, these parking areas accept NOL cards for payment, ensuring a convenient process for commuters.

Travel Information for Union Metro Station

Union Metro Station is a bustling transit hub where commuters move swiftly through turnstiles and wait on platforms. Digital screens provide up-to-date train schedules and maps, while announcements keep passengers informed. Knowledge of fare zones, ticketing, and peak travel times is crucial for smooth and economical travel.

  • Ticketing and Fare Zones

Union Metro Station operates within a fare zone system that impacts ticket prices based on travel distance. Detailed maps and fare tables are available at station kiosks to help passengers determine their fare zones, whether travelling towards Rashidiya or navigating near Al Maktoum Road. Tickets can be purchased at the station, with costs varying according to the fare zones. Regular commuters find value in a monthly pass, which allows unlimited travel within specific zones and offers convenience and savings.

    • Example Fare: A trip from Union Station to Al Rigga Road may fall within a single fare zone.
  • Peak and Off-Peak Travel Times

The timing of travel can impact both fare costs and travel efficiency. Union Metro Station has different fare structures for peak and off-peak hours. Peak times generally cover the busiest parts of the day, typically weekday mornings and evenings when people commute to and from work. During these times, trains run more frequently every 3 to 5 minutes. Off-peak times, including midday, late evenings, and weekends, offer less frequent service but lower fares and a quieter travel experience.

    • Peak Hours: Typically from 7:00 AM to 9:00 AM and 5:00 PM to 7:00 PM on weekdays.
    • Off-Peak Hours: Usually include midday, late evenings, and weekends.

Planning trips outside peak hours can help reduce fare costs and ensure a more relaxed travel experience.

Nearby Attractions of Union Metro Station

In the Deira district of Old Dubai, Union Metro Station offers convenient access to numerous attractions via the Red and Green Lines. The area around the station is filled with interesting places to visit, including various hotels and other notable sites.

  • Shopping Options Near Union Metro Station Dubai

There are several shopping destinations near Union Metro, which are listed below:

    • Day-to-Day Union Dubai
    • Al Ghurair Centre
    • Deira Twin Towersย 
  • Hotels Close to Union Metro Station

For those seeking accommodation near the station, various options suit all budgets. Nearby 3, 4, and 5-star hotels include:

    • Radisson Blu Hotel Dubai Deira Creek
    • Sheraton Dubai Creek Hotel & Towers
    • Swissรดtel Al Ghurair
    • Landmark Grand Hotel
    • Lewana Hotel
    • Panorama Hotel
  • Eateries and Cafes Near Union Metro Station, Dubai

Here are some popular eateries located near the station:

    • Red Pepper Restaurant
    • Modern Palace Cafeteria and Restaurant
    • City View Restaurant
    • Dar Al Salam Restaurant
    • Janatha Restaurant
  • Communities near Union Metro Station

Union Metro Station is a convenient access point to several vibrant and diverse communities. Here are some of the nearby neighbourhoods:

Union Metro Station’s central location in the Deira district of Dubai provides easy access to several notable landmarks. Here are some key landmarks located near the station:

    • Dubai Creek
    • Al Ghurair Centre
    • Deira Twin Towers
    • Spice Souk
    • Dubai Municipality Museum
    • Naif Souk

Major Bus Routes Connecting Union Metro Station

Union Metro Station serves as a transit hub in Dubai for metro services and bus routes. These bus routes provide convenient connections to various parts of the city and beyond, facilitating smooth and efficient travel for commuters. Below is a table detailing the major bus routes that connect to and from Union Metro Station.

Bus Route

Route Description

Express Bus X02

Union Square Bus Station to Al Satwa

Feeder Bus F01

Union Square Bus Station to Al Baraha

Seasonal Bus 103

Union Square Bus Station to Global Village

Intercity Bus E303

Union Square Bus Station to Sharjah Al Jubail

Intercity Bus E700

Union Square Bus Station to Fujairah

Intercity Bus E400

Union Square Bus Station to Ajman

Key Takeaways

Union Metro Station in Dubai is a crucial interchange for the Red and Green Lines and offers seamless connectivity and a wide range of services and amenities. Opened in 2009, it features spacious platforms, clear signage, and comprehensive accessibility options, ensuring a comfortable experience for all passengers. Its location in Deira gives easy access to nearby attractions, shopping destinations, and hotels. With its modern design, integration with other transport modes, and a strong focus on safety and passenger comfort, Union Metro Station stands out as a vital transit hub in Dubai’s metro network.

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Frequently Asked Questions:

What are Union Metro Station's operating hours?

Union Metro Station operates from 5:00 AM to midnight Monday through Saturday and from 8:00 AM to midnight Sunday.

Is there parking available at Union Metro Station?

Yes, commuters can park at Union Metro Station.

Where can I buy a metro ticket at Union Station?

Metro tickets can be purchased at ticket vending machines and ticket offices within Union Metro Station.

What payment methods are accepted for buying tickets?

Payment methods include cash, credit/debit, and Nol cards.

Does Union Station connect to other public transport options?

Union Metro Station connects to various bus routes and taxis.

Are there lockers available to store luggage?

No, Union Metro Station does not have lockers for storing luggage.

Does Union Metro Station have security measures in place?

Yes, the station has CCTV surveillance and security personnel on-site.

What is the best way to get from Union Metro Station to Dubai International Airport (DXB)?

The best option is to take the Red Line metro to Airport Terminal 1 or Terminal 3 stations.

What happens to lost items found at Union Station?

Lost items are taken to the lost and found office, where passengers can inquire about their belongings.

Can I purchase tickets through the Dubai Metro app?

No, tickets cannot be purchased through the app; however, Nol card recharges can be done via the app.

Are there prayer rooms available at Union Station?

Yes, Union Metro Station has dedicated prayer rooms for passengers.

geetanjali khangembam
geetanjali khangembam โ€œUnhinged, unbothered, and unfiltered," Geetanjali soars in her fictional world. Like every literature graduate, she simply creates a rendition of her favourite plots. Currently, she is searching for an oasis in the Arabian Deserts of the Emirates. If you come across her blogs, remind her to return to reality!
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